The ESD Pediatric Group is under contract with most private insurance plans operating in Greater Cincinnati and can file claims for our families. As a part of our contract with insurance companies requiring co-pays, we are required to collect your co-pay at the time of your visit.
Payment is expected when services are rendered. Our offices accept cash, checks, Visa, Master Card, Discover, American Express and bank debit cards. It is your responsibility to know the details of your plan, the benefits it provides, and the amount of your co-payment or deductible. For families with High Deductible plans a $50 payment is requested at time of service.
The ESD Pediatric Group outsources its billing services to athenahealth which is a leading national provider for these services. As a technology driven practice, we do use electronic invoices, but paper invoices can be provided on request. Payments can be made online using the patient portal and we can automatically bill your credit card using a program called Credit Card Plus for your convenience. We do have local billing staff to help with concerns should they arise. For billing inquiries, please call our local billing office at (513) 248-3063.
Please know your insurance benefits. Many plans are going to larger deductibles and HSA (Health Savings Account) which may change your financial responsibilities. Check with your insurance carrier or HR department so that there are no surprises when visiting our office.
Please call one of our offices to confirm that we are on your insurance plan.